Functional
Supercharge Sales Performance with Integrated Sales Force Automation Software.
NetSuite's Sales Force Automation (SFA) software powers your sales organization with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment, and sales commission.
Unlike other solutions, NetSuite's SFA
software gives your sales team unprecedented visibility into every aspect of
the customer relationship, including support cases and back-office information
such as contracts and inventory. With real-time dashboards, sales reps and
managers gain better insight to sell, upsell, drive renewals, and properly set
customer expectations.
Create and Execute Effective Campaigns to
Drive Leads with Integrated Marketing Automation Software
NetSuite's marketing automation software
automates your entire marketing process, allowing you to better align campaigns
and programs with your sales teams.
NetSuite's marketing automation software
enables you to generate highly qualified leads that are ready for sales
engagement. It provides a framework for you to target, build, execute and
measure the success of marketing campaigns—taking the complexity out of lead
qualification and conversion. NetSuite's marketing automation solution lets you
track and measure a prospect's activity, identify when a lead meets known
buyer-readiness conditions, and pass that lead to sales as soon as it meets
your pre-defined criteria.
Drive Channel Ecosystem Collaboration with
Integrated Partner Relationship Management.
NetSuite Partner Relationship Management
(PRM) enables real-time information flow that enhances visibility, boosts
collaboration between you and your partners and creates a conduit between
partners and your organization.
NetSuite gives you full control over every
element of the partner-focused sales and marketing process, including joint
marketing campaigns, lead management, sales forecasting, pipeline management,
order processing, and partner commissions and royalties. NetSuite’s integrated
CRM-PRM solution lets you successfully execute a channel strategy while
realizing many benefits in terms of expanding revenue, reach and solution
augmentation.
Deliver Excellent Customer Service Across Every Touchpoint with Integrated Customer Service Software.
NetSuite's integrated customer service management solution gives you a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower service costs.
Only NetSuite's customer service software
gives everyone that interfaces with the customer—sales, support, service, and
fulfillment—access to complete, key customer data in real time empowering them
to better support your customers while driving upsell and cross-sell.
Drive Business Performance—Anytime, Anywhere, on Any Mobile Device.
NetSuite mobility extends collaboration and productivity beyond the workplace. With intuitive tools that provide your mobile workforce with the ability to easily access and upload important data they need outside the office, they're empowered with information at their fingertips. With mobile apps for both iPhone and Android, NetSuite is meeting customer demand for access to ERP capabilities over the world's two most popular mobile operating systems.
