世嘉智尼 × Oracle NetSuite 信息化升级赋能“五金王国”

Sugatsune is a company with a long history in the production and sale of high-quality hardware accessories, headquartered in Tokyo, Japan. In addition, 4 regional offices have been established throughout Japan. Through the establishment of Sugatsune America (California, USA) and Sugatsune Hardware (Shanghai) Co., Ltd. (Shanghai, China) several decades ago, Sugatsune has built a global customer network. The company philosophy combines unparalleled quality, original and innovative design, continuous improvement and meticulous attention to detail. Sugatsune Hardware Accessories (Shanghai) Co., Ltd. was established in July 2005, mainly selling industrial and furniture hardware accessories, and the main service area is mainland China.

Informatization upgrade is imperative

Sugatsune has its own branches in many countries around the world, and these branches have the right to choose different enterprise management software to meet the personalized management needs of various countries. The rapid business growth in mainland China has made Sugatsune Shanghai Company have higher requirements for the integrity and effectiveness of information system functions.

The original management system only provided limited key financial and inventory information, forcing users to manually generate Excel reports. When the company's executives and sales staff are not in the office, it is impossible to view the company's operations and remote control anytime, anywhere. The original management system does not have the functions and scale required for the company's business expansion. Based on the above-mentioned pain points, it is imperative to upgrade the informatization of Sugatsune Shanghai Company.

Sugatsune UK Company adopted Oracle NetSuite, and was full of praise for the system functions, believing that it perfectly solved the predicament faced by the Shanghai Company, so it was recommended to the Shanghai Company. After several rounds of investigation and review, and comprehensively considering the implementation cost, implementation cycle and after-sales service, Sugatsune Shanghai Company decided to choose Hitpoint to implement the Oracle NetSuite system for it.

Brand new information management

After using Oracle NetSuite, Sugatsune Shanghai Company has a new look in management and can support Shanghai Company's business faster and more accurately, mainly in the following aspects:

1. Greatly improve business efficiency and data visibility. Sugatsune Shanghai replaced the previous system with Oracle NetSuite for accounting, inventory management and CRM.

2. Multi-location inventory management can support the realization of inventory needs in the main warehouse in Shanghai and smaller warehouses in Beijing.

3. Simplify the process of selling imported products from Italy, Germany, Japan, Taiwan and the United States in China.

4. Powerful analytics and reporting capabilities enable companies to make informed data decisions for business growth.

5. Oracle NetSuite CRM provides all customer interaction, real-time, and comprehensive information for Sugatsune Shanghai's sales team to improve sales and service efficiency.

6. Anytime, anywhere access to Oracle NetSuite increases the speed of business for traveling executives and salespeople, greatly improving efficiency.

7. Oracle NetSuite's integrated cloud platform improves collaboration and communication across businesses, increasing efficiency and results.

”By integrating our sales, warehouse, purchasing and financial processes into one Oracle NetSuite solution, we have dramatically increased business efficiency and improved communication between offices.“

——Sugatsune Shanghai Company

From the overall situation of national economic development and the growth potential of the hardware tool industry, the development of my country's hardware industry faces both challenges and many opportunities. With the intensification of competition, more and more enterprises realize that price competition alone is not the direction of long-term development, and strive to explore new development space, and constantly optimize and adjust management is the only way for enterprises to develop healthily and improve efficiency road.

Tips：Oracle NetSuite

Customers

Sega Zhini × Oracle NetSuite informatization upgrade empowers