Customer Relationship Management (CRM)
NetSuite CRM+ integrates with existing ERP systems, and the cloud-based CRM system fits easily into a wide range of enterprise processes, seamlessly integrating with NetSuite ERP, e-commerce, professional services automation, and global management for business.
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Product Overview
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Key Strengths
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Key Features
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Related Cases
With powerful customer relationship management capabilities, sales automation, marketing automation, customer support and service and flexible customization, all in one cloud-based CRM system. Unlike traditional CRM solutions, NetSuite CRM+ Standard Edition has powerful sales performance management, order management, partner management and marketing utility management.
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Comprehensive customer view and collaboration to enhance
NetSuite CRM provides a 360-degree real-time customer view, covering the entire customer lifecycle, from leads to business opportunities, sales orders, fulfillment, renewals, etc., to ensure that the flow of information is seamless, so as to enhance the company's various departments to improve collaboration and productivity.
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Sales Performance Enhancement
Through forecasting, up-selling and commission management features, NetSuite CRM to improve the performance of the sales team, help sales organizations to improve performance.
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Global business support
NetSuite CRM breaks through the country and geographical limitations, providing real-time multi-currency sales reports, to help companies realize cross-border, multi-level sales management, to meet the needs of global sales and customer service business.
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Sales Automation
NetSuite CRM+ helps teams accurately record business opportunities, gain a comprehensive understanding of customers, improve sales forecasting and quote management, and optimize sales commissions through sales automation and marketing automation, while automating marketing campaigns, generating high-quality leads, and streamlining the lead conversion process.
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Partner Relationship Management
NetSuite CRM + control of every element of the partnership process, to achieve marketing activities, lead tracking, sales forecasting, order processing and commission management of full control, enhance information flow and collaboration, to promote the success of the channel strategy and revenue growth.
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Customer service and support
NetSuite Call Center provides a 360-degree view of the customer to optimize service efficiency, improve satisfaction, and promote sales and customer support.
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Mobile support
NetSuite mobile apps cover iOS and Android, supporting customization and extension to access ERP functionality anytime, anywhere.
