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SaaS and Modern Service Industries

Modern service industries including SaaS, platform-based services, cross-border logistics and overseas warehouses, travel technology, and internet advertising.

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Trends

1. The trend of parallel substitution for similar international brands is obvious, with the core business maintaining strong momentum and value-added services developing rapidly.
2. Better understanding of Chinese sellers and Chinese business circles, with higher service quality and lower costs.
3. Vigorously expanding markets in Chinese mainland, Hong Kong, Taiwan, and Southeast Asia, and reversely entering the European and American markets.
4. Accompanying Chinese businesses going global, providing software, hardware, warehousing, logistics and other services.


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Key Challenges

There is no sound master data management center or integrated business-and-finance master data. The middle office and business back office only consider the business attributes of master data such as products and customers, while the finance department focuses more on the financial attributes of master data, making it difficult to understand and communicate with the middle office and business departments.

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    Separation of business and finance

    The business middle office/product back office is not connected with the financial system. There are no integrated business-to-finance processes for accounts receivable/accounts payable and intercompany transactions. The connection between the middle and back offices does not focus on the integration of business and finance.

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    Lack of international group financial software

    When domestically developed products are launched into the international market, overseas subsidiaries need to be established. Domestic financial software can hardly meet the requirements of global fiscal and tax compliance and rapid business expansion.

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    Lack of a sound business middle office

    Core business management relies on the product back office, and each business line operates independently.

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Solutions

    1. Integration between the business middle and back offices with NetSuite, enabling real-time synchronization of master data including customer and supplier data as well as exchange rates; timely synchronization of documents such as sales orders, purchase orders, invoices, bills, reconciliation results, actual usage and expenses.
    2. Integrated business and finance master data design: balancing the business management needs of the business middle and back offices with the accounting and statistical analysis requirements of the back-office financial system, expanding the types of middle-office business documents and financial attribute fields.
    3. Closed-loop processes for multi-format accounts receivable, accounts payable and reconciliation write-off.
    4. Automated revenue recognition for SaaS services, and management of key indicators including ARR, MRR, LTV and CAC.
    5. Configurable rules and automated processing workflows for personalized intercompany transactions.
    6. Automated financial processes and personalized financial analysis reports.


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