[New Client Update | Freemen Nutra] Oracle NetSuite × Hitpoint Cloud empowers a life sciences company to upgrade its digital management

Three Parties Align on a Shared Vision

Opening a New Chapter in Global Digitalization

At the kickoff meeting, leaders from all three parties delivered remarks.

Freemen Nutra CEO Joseph Chiang noted, that during the ERP selection process, Oracle NetSuite was a leading option for the company, while Hitpoint Cloud's expertise provided strong support for the final project decision. As its global footprint continues to expand, Freemen Nutra aims to leverage Oracle NetSuite's world-leading AI cloud ERP platform to establish standardized global operations and further improve cross-regional collaboration.

Representing Oracle, He Yi, General Manager of Consulting for Oracle NetSuite Greater China, said: "Oracle NetSuite is an industry-leading ERP platform, and Freemen Nutra is a client with tremendous potential. With our proven experience from similar projects and the strong implementation capabilities of our experienced partner Hitpoint Cloud, we are confident that we can help Freemen Nutra create another benchmark success story."

As the implementation partner for this project, Hitpoint Cloud CEO Peter Deng said: "Hitpoint Cloud will draw on its many years of Oracle NetSuite implementation experience. Supported by a proven methodology and a professional delivery team, we will execute the implementation in strict accordance with the project plan and work with the client to build a high-quality benchmark for global digital transformation."

The official project launch marks not only the beginning of the partnership, but also a solid first step by all three parties toward a shared goal: building a digital platform that truly supports Freemen Nutra's global business growth.

Defining a Clear Implementation Roadmap

Creating the Blueprint for Project Delivery

At the kickoff meeting, Hitpoint Cloud Project Manager David Ding presented a detailed overview of the project's overall roadmap, objectives, organizational structure, project governance mechanisms, and implementation plan, and outlined the key priorities for each upcoming phase.

The project will be delivered in two phases. Phase One will focus on designing a global template and conducting pilot implementations. Requirements analysis and solution design will center on representative markets including China, the United States, and the Netherlands, covering most common business scenarios. Phase Two will roll out the solution across Freemen Nutra's global subsidiaries.

This phase focuses on five core modules:

• Master Data Management: Unify core master data for SKUs, suppliers, customers, employees, warehouses, and more, establishing consistent data standards across the entire transaction lifecycle;

• Business Operations: CRM, sales management, procurement management, MRP planning, and WMS warehouse management to support global supply chain collaboration;

• System Integration: Integrate with the OA system to digitize approval workflows and with China's Golden Tax System to verify invoices and control payments;

• Financial Management: Accounts receivable and payable, general ledger and fixed assets, direct bank-enterprise connectivity, and more;

• Reporting and Analytics: Generate analytical reports based on standardized, end-to-end data to support business operations and management decision-making.

  
  

In terms of project governance, a project steering committee comprising senior leaders from both sides will make decisions on major matters. Dedicated project and development managers have been assigned, while finance, master data and supply chain, system integration, and other modules will each be led by an experienced consultant. Key users from China, the United States, and the Netherlands will also participate closely throughout the project to ensure the system design reflects real-world business scenarios.

In terms of management mechanisms, the project has established regular weekly status reporting, tiered change management, documentation standards, and data confidentiality requirements. This robust project management framework will keep delivery on schedule, well-paced, and consistently high in quality.

The three parties also reached an important consensus: system quality and completeness take priority over speed, ensuring that Freemen Nutra receives a global operations platform built to stand the test of time.

Professional Delivery for Reliable Execution

Empowering More Companies to Operate Digitally Worldwide

As the largest partner in the Oracle NetSuite ecosystem in Greater China, Hitpoint Cloud has remained focused on enterprise digital transformation and global expansion. With deep, long-standing expertise in Oracle NetSuite implementation and delivery, the company has accumulated extensive project experience across industries including biopharmaceuticals, designer toys and emerging culture, and global e-commerce.

For the Freemen Nutra project, Hitpoint Cloud will leverage its proven implementation methodology, professional consulting team, and comprehensive project management system to provide expert, efficient, and sustainable delivery throughout the project lifecycle—from business analysis and solution design to system implementation, user training, and go-live support—helping Freemen Nutra build more standardized and intelligent global operations.

Going forward, Hitpoint Cloud will continue to build on its experience in delivering global projects, bringing proven industry solutions and best practices to more companies, and helping them accelerate global digitalization and achieve high-quality growth with Oracle NetSuite AI Cloud ERP.

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