Seaman Paper Asia taps NetSuite to streamline business ops

Based in Hong Kong with two locations in China, and one in Vietnam, SPA relies on NetSuite OneWorld to manage its mission-critical financial processes, distribution, inventory and order management, and customer relationship management (CRM) as well as multi-currency transactions in the United States, Hong Kong, and Singapore dollars and the euro.

Since deploying NetSuite OneWorld, the company has reduced the time needed to manage key business processes by half, and has seen a double-digit increase in top-line revenue. With its previous MYOB system, SPA struggled with limited reporting capabilities and inefficient double-entry of data.

Additionally, the company could not easily scale and lacked the CRM and international capabilities it needed for growth. SPA selected NetSuite OneWorld to gain the scalability and flexibility it needed.

“Our goal is to be a truly global supplier, but we wouldn’t have been able to sustain our business on MYOB,” said Sam Jones, office manager at SPA. “NetSuite’s powerful customisations and access to information anywhere streamlines our processes and helps us grow.”

Since going live on NetSuite OneWorld, top-line revenue has increased 25 percent at SPA, which produces gift wrapping paper for consumers, as well as branded wrapping paper for footwear and apparel brands such as Prada, Victoria’s Secret and Louis Vuitton.

SPA has eliminated the manual process of creating separate sales and purchase orders in MYOB, as NetSuite automatically generates a PO from a sales order, reducing time required by more than one-half.

“All our processes have been streamlined, from sales orders to invoicing and fulfillment,” Jones said.