Functional
Bring siloed sources of customer data into
a single repository to get one complete view of the customer across all
channels and touchpoints. Capture all preferences, interactions and
transactions to create rich customer profiles that will help to provide
consistent customer service as well as support personalized marketing,
merchandising and targeted promotions across all channels.
Consolidate and manage all structured and
unstructured product information and attributes across all channels in one
location. Leveraging product content consistently across multiple channels
provides an improved cross-channel user experience, giving customers one view
of your company and reducing the costs of managing content.
Focused on commerce marketing, the Bronto
Marketing Platform is powerful, feature-rich and easy-to-use. Bronto enables
the delivery of timely, relevant, data-driven digital marketing that fuels
engagement throughout the customer lifecycle.
Manage orders from multiple channels —
in-store, web, call center, mobile, kiosk—all in one place. And, enable a buy
anywhere, fulfill anywhere experience with real-time inventory visibility
across all locations, including stores. Process orders faster, have more
satisfied customers and lower operational costs.
Unify the online and in-store experience to
satisfy omnichannel customer demand and exceed buyer expectations. Better
leverage your biggest assets – your in-store associates – by empowering them
with the tools and information to assist and engage shoppers.
Support the needs of both B2C and B2B
ecommerce from a single platform. Unlimited flexibility enables B2C sites to
deliver the engaging and personalized experiences consumers expect, while B2B
sites can offer a rich B2C-like customer experience with added functionality to
support the unique requirements of business users.
